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Test a second location

A second location must cover its own fixed costs, takes months and cash to build up, needs someone who can run a site without the owner, and should have its demand tested cheaply before a lease is signed.

Paper packet. Every task here also exists on screen, where it is checked automatically; answers written on paper are not assessed by Nydus. When you are back at a device, enter your answers there.

1. What you will learn

You will find a new site's break-even, follow its profit through the build-up months, work the cash the ramp-up takes, decide what must be in place before it opens, and draw what the opening needs.

2. What you already have

A second product is tested against the rest of the range, with a trial whose measure is set in advance. A second location is a bigger step: it copies the fixed costs, splits the owner's attention, and bets on a market the business has never sold in. The same tools — break-even, a cash plan for the months before a step earns, and a trial — are what make it a tested decision rather than a leap.

3. Words for this lesson

TermWhat it means
Second locationAnother site selling the same things: a stall, a shop, a workshop, a cart.
Site break-evenThe sales a site needs to cover its own fixed costs.
Ramp-upThe months a new site takes to build to its normal sales.
Ramp-up cashThe shortfalls of the months below break-even, added together.
Pop-upA short, cheap trial at the new place before any lease is signed.

4. Each site stands on its own figures

Monica's second stall, in the next town, would cost 1,200 dollars a month in stall fees and a helper's pay. Each basket contributes 5 dollars.

Site break-even: 1,200 ÷ 5 = 240 baskets a month. The first stall's profit does not count toward this: if the second stall cannot cover its own costs, it is a drain on the first.

Ramp-up: new sites start slowly. If the stall sells 120 baskets in month one, 190 in month two and 280 in month three, its profit runs −600, −250, then +200.

$$\text{ramp-up cash} = \sum (\text{fixed costs} - \text{month's contribution})$$

The first two months' shortfalls — 600 + 250 = 850 dollars — are part of the cash the step needs, on top of any set-up costs such as a tent, scales and signs.

Another way: table

The second stall building up.

MonthBasketsProfit
1120−600
2190−250
3280200

Another way: steps

  1. Divide the new site's own fixed costs by the contribution a unit: its break-even.
  2. Estimate each early month's sales, from a trial if possible.
  3. Work each month's shortfall below break-even.
  4. Add the shortfalls to the set-up cost: the cash the step needs.
  5. Settle who runs each site before opening.

5. The method, step by step, and how to check it

Give the site its own break-even. Only the costs the new site adds count: its rent or fee, its staff, its utilities, its insurance. Divide by the contribution a unit. Shared costs the business pays anyway, such as the owner's accountant, are left out, because opening the site does not change them.

Follow the ramp-up. Estimate the first months' sales and work each month's profit. Months below break-even have a shortfall: the fixed costs less the month's contribution.

Add the cash. The shortfalls, added, plus the set-up costs, are what the step needs before it pays for itself. That total is checked against the business's buffer, as with any growth step.

Check each figure by sense. A month at exactly break-even has no shortfall. The shortfalls should shrink as the site builds up; if they do not, the site is not building up, whatever the plan said.

6. The owner cannot be in two places

Most small businesses run on the owner: their standards, their customer relationships, their problem-solving. A second site means one of the two runs without them. So before opening, someone must be able to run a site to its standard, and that person needs the standards written down. Opening without this is the commonest way a second site damages the first: quality slips at the site the owner is not at, and the owner wears themselves out moving between them.

The written standards come first because they are worth having even if the second site never opens. They let the owner take a vacation, train a new hire faster and notice when quality slips. A business whose first site cannot run for a week without the owner is not ready for a second.

7. Test the demand cheaply

Demand is the other unknown. A thriving first site proves there is demand where it is, among the people who already come; it says little about a different town, a different street or a different kind of customer. Test it cheaply before signing a lease: a pop-up for two weeks, a weekend at a market, a delivery trial to the new area, or simply counting how many existing customers already travel from there.

Set in advance what result would justify the lease, as with a product trial. The natural measure is the site's break-even: a pop-up that sells at a rate close to break-even in its second week is promising; one far below it is unlikely to reach it after a year-long lease is signed. Evidence is what happened at the new site — sales, counts, orders — not beliefs about it, like 'it's a busy area' or 'friends say it would do well'.

8. Leases and exits

A lease turns a test into a commitment. Many commercial leases run for three or five years, with a personal guarantee from the owner, so a site that fails can keep costing money long after it closes. Before signing, find out what it would cost to leave early: a break clause, a shorter first term, the right to sublet. A cheaper exit is worth paying a little more rent for, because it limits the damage if the ramp-up never reaches break-even.

A stall, a cart or a shared kitchen space is often a better second step than a shop, because it can be tried and given up within a season.

9. Reading the ramp-up

The ramp-up months are the test's second stage. Keep the plan's figures beside the actual ones. If the site reaches break-even on schedule, the plan was sound. If sales are climbing but more slowly, the cash plan needs another month or two of funding. If sales have flattened well below break-even, the site is telling the owner something the pop-up missed, and the question becomes how to exit at the least cost.

10. Which costs the new site adds

A second site shares some costs with the first and adds others, and the site break-even counts only the ones it adds. Getting that split right changes the answer.

Costs the new site adds: its rent or fee, the staff who work there, its utilities, its insurance, its equipment, and the travel between the two sites. These start when the site opens and stop only if it closes. Costs the business already pays and will not change: the owner's accountant, the website, the business license, the brand. Counting these against the new site makes it look worse than it is; leaving out the extra travel or the time the owner spends at the new site makes it look better.

Some costs sit in between. A central kitchen that bakes for both shops will cost more with two, but not twice as much. The honest figure is the increase: what the kitchen costs with the second shop, less what it costs without.

The ramp-up estimate is the other place where optimism creeps in. A new site's first months are often slower than a trial suggested, because a pop-up draws curious customers who come once, while a permanent site has to earn regulars. A cautious plan takes the trial's rate as the second or third month's sales, not the first, and works the ramp-up cash on that basis. If the business can carry that slower start, it can carry a faster one easily.

11. In the world: a bakery's second shop

A bakery in a Minneapolis neighborhood had a line out the door most weekends, and customers kept asking when it would open near them. The owners looked at a shop across the river, with rent, staff and utilities of about 9,000 dollars a month. At an average contribution of 4 dollars an order, the site break-even was 2,250 orders a month, about 75 a day.

Instead of signing, they ran a Saturday pop-up in a coffee shop in the new neighborhood for six weeks, set a target in advance — at least 150 orders a Saturday — and asked every customer where they lived. The pop-up averaged 180, and a third of the buyers were people who already made the trip across the river. Those sales were real demand, but some would have moved from the first shop rather than been new.

The owners wrote down every recipe and opening routine, trained their longest-serving baker to run a shop, and planned for four months of ramp-up at shortfalls of 3,000, 2,000, 1,000 and 500 dollars: 6,500 of cash beside the fit-out. They negotiated a two-year lease with an option to renew instead of five years. The second shop reached break-even in its fifth month, a month late, and the buffer carried the difference.

12. In the world: why chains open near their first site

Growing businesses often open their second site close to the first. Customers already know the name, supplies and staff can move between the two, and the owner can reach both in a day. The cost is some cannibalization; the gain is a smaller unknown about demand and a shorter ramp-up.

13. Where this goes wrong

A successful site will make the second succeed. The new site's demand is unproven.

The first site's profit covers the second. Each must cover its own costs.

A new site should profit from month one. Ramp-up takes months, and cash.

The owner can manage both. Someone must run one site without them.

A long lease is just rent. It is a commitment that outlasts a failed site.

Every cost of the business belongs to the new site's break-even. Only the costs the new site adds count; shared costs that do not change are left out.

A pop-up's first week shows the site's normal sales. Pop-ups draw curious customers who come once. Read the later weeks, and treat the trial's rate as a later month's sales in the plan.

A second site halves the owner's work. It usually adds to it for months: hiring, training, travel between sites and problems at whichever site the owner is not at.

A site that has not reached break-even should close at once. A site below break-even but climbing toward it on the plan's schedule is doing what the plan expected, and the ramp-up cash was set aside for exactly those months. The warning signs are different: sales that stop climbing, shortfalls that stop shrinking, or a schedule slipping month after month. Those are the signal to find the cheapest exit, not the loss itself in the early months.

Nearby sites never compete. Two sites close together share some customers, so count that switch as a cost too.

14. Northside Repairs' second workshop

  1. Find the site break-even.

    $2000 \div 25 = 80$

    Repairs a month at the new workshop.

  2. Run a pop-up.

    $5 \times 12 = 60$

    Twelve days over a month, 5 repairs a day.

  3. Compare with break-even.

    $60 < 80$

    Below it.

  4. Work the shortfall at that rate.

    $2000 - 60 \times 25 = 500$

    A month, if it opened now.

  5. Decide on the evidence.

    $\text{hold the lease; run the pop-up two more months}$

    The test shapes the decision.

15. Monica's second stall

  1. Find the site break-even.

    $1200 \div 5 = 240$

    Baskets a month.

  2. Work the first month.

    $1200 - 120 \times 5 = 600$

    A shortfall.

  3. Work the second month.

    $1200 - 190 \times 5 = 250$

    Smaller, as it builds.

  4. Work the third month.

    $280 \times 5 - 1200 = 200$

    Profit.

  5. Add the ramp-up cash.

    $600 + 250 = 850$

    What the first months take.

  6. Add the set-up.

    $850 + 400 = 1250$

    Tent, scales and signs.

16. A coffee cart's second cart

  1. Read the costs.

    $1600 \text{ a month; } 2 \text{ a coffee}$

    Permit and barista.

  2. Find the break-even.

    $1600 \div 2 = 800$

    Coffees a month.

  3. Read the trial.

    $30 \times 22 = 660$

    Thirty coffees a morning over 22 working days.

  4. Work the first month's shortfall.

    $1600 - 660 \times 2 = 280$

    Below break-even.

  5. Work the second month's shortfall.

    $1600 - 740 \times 2 = 120$

    Regulars building.

  6. Add the ramp-up cash.

    $280 + 120 = 400$

    Before the cart pays.

  7. Settle the people.

    $\text{a barista trained on the first cart}$

    Before the second opens.

17. Your turn: Bright Home Cleaning

  1. Find the site break-even.

    $1600 \div 40 = 40$

    A second base in another suburb; each clean contributes 40.

  2. Work the first month's shortfall.

    $1600 - 25 \times 40 = 600$

    Twenty-five cleans in the first month.

  3. Your turn: work this step out. Its working is at the end of the packet.

    Settle what must be in place.

18. Guided practice

Monica is considering a second farmers' market stall in the next town, run by a helper. Its stall fee and the helper's pay come to $1600$ dollars a month, and each basket sold there contributes $5$ dollars. How many baskets a month must the new stall sell to cover its own costs?

Answer:

19. Guided practice

Complete the worked solution: Monica's second stall costs $1300$ dollars a month and each basket contributes $5$ dollars. It sells $130$ baskets in its first month and $170$ in its second. Find the cash its first two months take.

  1. Subtract the first month's contribution from the fixed costs.

    $1300 - 130 \times 5 =$ a

    The first month's shortfall.

  2. Subtract the second month's contribution from the fixed costs.

    $1300 - 170 \times 5 =$ b

    Smaller, as the stall builds.

  3. Add the two shortfalls.

    $(\text{first}) + (\text{second}) =$ c

    Cash the ramp-up takes.

  4. Add it to the set-up cost.

    $\text{set-up} + \text{ramp-up cash}$

    What the step really needs.

  5. Check the buffer.

    $\text{can the business carry it?}$

    Before the lease is signed.

20. Guided practice

Monica is considering a second farmers' market stall in the next town, run by a helper. Its stall fee and the helper's pay come to $1100$ dollars a month, and each basket sold there contributes $5$ dollars. It sells $90$ baskets in its first month, $220$ in its second and $290$ in its third. Fill in the stall's profit each month, in dollars. Write a loss with a minus sign.

Profit, dollars
Month 1
Month 2
Month 3

21. Practice

Neighborhood Kitchen's owner works $52$ hours a week in the kitchen and wants to open a second site. What must be in place before the second site opens?

22. Practice

Northside Repairs plans a second workshop. Draw what each thing needs, using 'needs'.

This task has no paper form; do it on a device.

23. Somewhere new

A coffee cart owner in Portland plans a second cart by the train station. Its permit and a barista's pay come to $1500$ dollars a month, and each coffee contributes 2 dollars. A two-week trial suggests $420$ coffees in the first month and $580$ in the second. Fill in the working sheet.

Amount
Break-even coffees a month
First month's shortfall
Second month's shortfall
Cash the ramp-up takes

24. Lesson test

Lesson test: one question per skill, one attempt each, no hints. Your answers are checked when you submit.

25. Test question

Monica is considering a second farmers' market stall in the next town, run by a helper. Its stall fee and the helper's pay come to $1200$ dollars a month, and each basket sold there contributes $5$ dollars. In its first month it sells $80$ baskets. Complete the sentence. Write a loss with a minus sign.

The new stall needs x baskets a month to break even, and its first month made g dollars.

26. What you can do now

You can test a second site before betting on it. Tell someone why a successful first site does not prove the second. Next: protecting quality as the business grows.

Working for the steps left to you

17. Your turn: Bright Home Cleaning, step 3

$\text{a manager, the ramp-up cash, evidence}$

Before the base opens.